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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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AnnaMaria Sala

January 16, 2026

5  out of  5
rating by AnnaMaria Sala
"Zach Ebsch was great at simplifying the insurance language/terms for me. Much appreciated!"
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Kevin Mulrooney

January 15, 2026

5  out of  5
rating by Kevin Mulrooney
"State Farm transferred my profile to Josh Orler's office when my previous agent passed away unexpectedly. Zach was very helpful on the phone conducting a "policy review" which gave me a chance to do some things to lower my monthly premium, without being too sales-pitchy. So much better having a local office with real people that really answer the phone."
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Trinity Medler

January 10, 2026

5  out of  5
rating by Trinity Medler
"Zach was super clear and helpful! He explained everything in detail and made sure I understood how everything broke down in the quote."
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Sami Abdo

December 26, 2025

5  out of  5
rating by Sami Abdo
"I compared quotes from several different agencies, and State Farm ended up being the most affordable option without sacrificing anything in coverage. I applied for renters insurance online and the entire process was super easy and straightforward. I accidentally entered the wrong interested party information, and Josh called me to make sure everything was set up correctly and to see if I had any questions. I asked him to fix the information, and he took care of it the same day and sent me an updated PDF with my renters insurance details right away. Amazing service! Quick, easy, and efficient. Josh was friendly, helpful, and made the whole experience completely stress-free. Highly recommend!"
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Brenda L

December 24, 2025

5  out of  5
rating by Brenda L
"Always on top of things and very helpful"
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Michael Clark

December 24, 2025

5  out of  5
rating by Michael Clark
"Zach has been a great agent. He sends out timely reminders and suggests other insurances based on whatever our needs may be. Keep up the great work!"
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Nancy Holway-Thayer

December 22, 2025

5  out of  5
rating by Nancy Holway-Thayer
"Everyone was just GREAT!"
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Bethany Ford

December 19, 2025

5  out of  5
rating by Bethany Ford
"Zach was helpful in answering my questions and updating me on what my current coverage was during our meeting."
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Hayden Toone

December 16, 2025

5  out of  5
rating by Hayden Toone
"Michael is very helpful and very easy to work with!"
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Michael Wymer

December 13, 2025

5  out of  5
rating by Michael Wymer
"I am very satisfied with his service. Very prompt on calling and thorough with explaining all my questions. He follows up and is very consistent. I highly recommend him, one hell of an agent!!!"
We responded:
"Appreciate you Michael and your business. Thank you sir."
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Ty Cook

December 12, 2025

5  out of  5
rating by Ty Cook
"Zach was polite and helpful glad to know good people like him have my back"
We responded:
"Thanks Ty, glad Zach was able to help you out on your insurance and have your back."
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Deepak singh Bist

December 10, 2025

5  out of  5
rating by Deepak singh Bist
"I’ve had an amazing experience with State Farm . Their customer service is always helpful, professional, and quick to respond. I truly appreciate their dedication and highly recommend them to anyone looking for reliable coverage!"
We responded:
"Thank you for the review and kind words."
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Jacob Deitsch

December 4, 2025

5  out of  5
rating by Jacob Deitsch
"Mike is an excellent agent, I am a 22 year old man that is just getting started with life and Mike was there with me every step of the way to get me exactly what I needed with perfect detail of what u was getting. I strongly suggest State Farm for all insurance needs, I use State Farm and Mike to deal with my Car, Home, Life, and even Renter’s insurance when I needed it and I could not be happier with my experience."
We responded:
"Jacob thanks for referring us to your friends and family. Mike is good at his job and glad he helped you get started on your insurance journey."
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Sam Glynn

December 3, 2025

5  out of  5
rating by Sam Glynn
"Michael was awesome to deal with! Answered calls and questions in no time, explained every detail in depth, and made sure I had what is best for me. 100% recommend."
We responded:
"Sam thanks for the 100% recommendation and trusting us, and Michael, to handle your insurance."
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Jeremy Burns

November 19, 2025

5  out of  5
rating by Jeremy Burns
"Zach was great answered all my questions very personable looking forward to speaking with him in the future"
We responded:
"Thank you Jeremy."
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Laura Reyes

November 18, 2025

5  out of  5
rating by Laura Reyes
"Zach was a big help today signing me up for insurance he definitely went through the whole policy and took the time to make sure I understood it fully so Thank you Zach and State Farm"
We responded:
"No thank you Laura, we appreciate you and your business."
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Dhiraj Bhardwaj

November 13, 2025

5  out of  5
rating by Dhiraj Bhardwaj
"Zach did a phenomenal job helping me transition from my old insurance to State Farm!"
We responded:
"Glad Zach helped make the transfer easy and quick for you Dhiraj."
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Debra Caywood

November 11, 2025

1  out of  5
rating by Debra Caywood
"Helped set up an auto and renters policy for my daughter and was given the monthly premium. Come to find out that they also signed her up for life insurance without her understanding. When the price was given there was no mention of life insurance. Sneaky tactic and totally unethical. In the process of reporting this incident to the State of Michigan. Shame on them!"
We responded:
"Debra your daughter is a 26 year old adult who completed the application, signed it, completed a phone screen, medical exam and paid for the policy for months. Not sure how one would be not understand that, maybe she was confused or maybe she didn’t want to tell you because of your reaction/recent behavior. I would be more than happy to discuss any of this with her anytime as it is her policy and she is an adult. "
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A.

November 10, 2025

5  out of  5
rating by A.
"Zach did an amazing job with finding what I needed. Great guy and awesome to work with! Would definitely recommend him!"
We responded:
"Appreciate the review and kind words for Zach and the excellent work he does."
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Capitol City Unprofessionals

November 7, 2025

5  out of  5
rating by Capitol City Unprofessionals
"Mike is a very good agent and down to earth and made the time to explain everything to me so I understand what I am paying for and helped me build a bundle that fit me with what I needed I would recommend Mike to anyone he will get you what you need for a price you can afford"
We responded:
"Glad Mike made things simple and could help you with your insurance plan."
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Crystal Clear A.k.a. MissYoko

November 7, 2025

5  out of  5
rating by Crystal Clear A.k.a. MissYoko
"I had a fantastic experience with Michael he calmed my anxious when l told him my bill had gone up and l can't do that this month he offered me options and even offered to do a partial payments if it to much this time and pay the rest later . I had procrastinated calling cause felt like l might have to fight or be firm or something to get what l was paying before but l was relieved how easy it played out. plus he got to hear me talking about my self and stuff which lead to me talking about my love for stories and stuff. Will definitely be asking for him when l need help. Highly recommend this location they made leaving not an option they over the years tried to low my month payment when they could. Am sure other things l am pretty happy here."
We responded:
"Appreciate you and your business Crystal, Mike is great, glad he was able to handle this for you."
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Mandy Wolfgang

October 31, 2025

5  out of  5
rating by Mandy Wolfgang
"Micheal I apreciate you and your services thank you soooooo much saved me a ton of money time and energy!! May God bless your business!!!"
We responded:
"Thanks Mandy."
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Brandon Thomason

October 31, 2025

5  out of  5
rating by Brandon Thomason
"Zach was very personable down to earth gentleman. Took my person financial issues into account when he gave me my quote. Makes ya feel like someone actual cares out there thank you"
We responded:
"Brandon, love to hear you felt Zach cares because he definitely does, and I do as well. Appreciate your business."
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Todd Boyce

October 30, 2025

5  out of  5
rating by Todd Boyce
"Great company to work with always willing to help you the best they can highly recommend"
We responded:
"Thanks Todd"
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Ernest Mccray

October 23, 2025

5  out of  5
rating by Ernest Mccray
"Zack did a great job …he handled what I needed in a very efficient way and didn’t waste any time ..he also got me a great quote..I enjoyed working with him!!"
We responded:
"Ernest glad you enjoyed working with Zach, he is great at what he does. Glad our office was able to help you out."