State Farm® Insurance Agent Josh Orler

"Zach was a great help"

"I have been working with Zach and he has been very helpful and patient with .e, I have been going through lots of financial difficulties and through it all he has been most helpful. Never made me feel like I was a bother or a burden. Made me feel like I am human and not just a number. I am very happy to work with zach and state farm."

"Zach helped me save a ton of money with a great insurance policy. I appreciate his good customer service and would recommend to anyone !"

"Zach Ebsch has been nothing but wonderful to work with for the past two years. Always answers any questions that I have and very personable."

"With a wife and 5 children, the insurance provider we choose is really important. Mike helped us right away get better coverage than we had with an even better price. Don’t get me wrong….I didn’t make my choice here based on price. Safety, security and most of all peace of mind is worth working with the best! Thanks for taking care of us Mike & team!"

"Michael Luce was hands down absolutely amazing! He was so friendly, helpful and made the whole experience super enjoyable! 10/10 recommend him for all your insurance needs! Michael deserves a promotion😁"

"I'm a new client at this insurance agency, my agent is Micheal Luce. I needed car insurance, Micheal help me by giving me options on coverage in a way that I understood, not dry or mechanical and I felt no pressure. We came up with a plan that fits my needs now and, can change as I need it to that important too me. Over all it been a pleasant experience and felt confident about my choices. I'm glad Miche,al is in my corner when it comes to my insurance needs. Thank you Michael."

"Zach has been wonderful to work with! He quickly answered my questions and explained everything to do with my policies. He has assisted me with my elderly in-laws’ policies as well. They have given us great rates and exceptional service. If only everything functions this well, what a different world it would be. Thank you Zach!"

"Josh at state farm made getting car and renters insurance stress free and easy. Had my best interest in mind and fit my policy to me. Gave me advice and the reasons why. Great agent!!!!"

"I have had a great experience with Zach getting me very affordable insurance. He is kind courteous and very knowledgeable."

"My experience was very good excellent Zack was very professional and answered every question I had he even filled me in on other things as well my experience was excellent thank you for the great service"

"I live in Flint Mi and even though this state farm agent is in Lansing I will never switch Zach was very helpful from the first day I joined state farm"

"Mike was professional and provided detailed information and breakdown of my policy it was a great interaction"

"Michael is my agent, and he seemed very friendly and dedicated to making sure i got the best price, but that ckuld also just be his salesman tactic, either way i walked away with full coverage because of him"

"Super friendly and explains everything to a T."

"Michael Luce was absolutely amazing to work with! He was so patient and knowledgeable and walked me through every step of the coverage. It made signing up for insurance a total breeze! Highly recommend him! 🌟"

"Top Notch service! Highly recommend this office. Always friendly, fast and accommodating. Like talking to a friend"

"100% recommend this office. Worked with Michael and He is the best. He was super kind, helpful and understanding. Helped me get the best quote for my car, rental and life insurance and the price rate was super cheap. Thanks a lot Michael, I absolutely enjoy talking with you."

"I have had AAA auto insurance for the past 3 years and was contacted by Michael recently for insurance. I politely declined as I had not requested a quote and was a bit confused why they were reaching out. After reviewing the information I decided to reach out to the office. My agent, Michael, took the opportunity to review the details in the quote I was mailed to see if anything needed to be adjusted. He was very thorough and answered the few questions I did have. He even made recommendations that would be beneficial in the long run. I was expecting those additions to put me above what I was currently paying. However, my auto, renters, and life insurance with State Farm was significantly lower than what I was paying for just my auto policy alone with AAA. I got everything setup during that initial phone conversation, and I’m more than thankful to be saving extra money, especially in this economy. I would highly recommend taking the time to speak with their team even if you’re not in the market for insurance. You might end up like me and be pleasantly surprised!"

"At first I was impressed with the customer service but now I’m very disappointed. We were lied to and pulled through a bunch of hoops and told that if I submitted my insurance (which is through my husbands employer) that I would get $100 taken off my monthly bill. So, with that information I went ahead and went with State Farm because I would be saving money. They drug out that process the entire month seemingly to get the FULL payment and not the discounted rate promised. Once we FINALLY got that situated they then said “oh, we need a valid drivers license for your husband then you can get the $100 off.” He does not drive and is not an owner of my car or listed on my car in any way. They DID NOT tell me this when they were yanking me around to get the correct documents for my husband’s work insurance. Or when I played my first payment. Once they got the documentation for insurance it almost seemed like they added a new rule to simply try and get more money from us than what was discussed and agreed upon. I feel lied to and manipulated seemingly so they could get more money. If this was TRULY something they were going to need they should have made that clear when I paid IN FULL for my first months payment. I was assured we would get $100 taken off our next billing cycle with our own insurance attached. Steer clear as they are not forthcoming. We will be going back to our previous insurance company as it’s cheaper and they make it clear with what they will need for discounts without pulling the rug from under you and yanking you around. So disappointing."

"Best Insurance company in Lansing."

"Very impressed with service !!!!"

"Josh was kind & knowledgeable. He explained every small detail as I was deciding whether or not to switch insurance companies. A really good experience- I ended up with better coverage at a significant savings"

"I think State Farm has improved So much since I was there before.and the employee Zack was really nice and helpful with my claim"

"Michael was amazing , he took care of what i needed , Thankyou so much State Farm."