State Farm® Insurance Agent Josh Orler

"Top Notch service! Highly recommend this office. Always friendly, fast and accommodating. Like talking to a friend"

"100% recommend this office. Worked with Michael and He is the best. He was super kind, helpful and understanding. Helped me get the best quote for my car, rental and life insurance and the price rate was super cheap. Thanks a lot Michael, I absolutely enjoy talking with you."

"I have had AAA auto insurance for the past 3 years and was contacted by Michael recently for insurance. I politely declined as I had not requested a quote and was a bit confused why they were reaching out. After reviewing the information I decided to reach out to the office. My agent, Michael, took the opportunity to review the details in the quote I was mailed to see if anything needed to be adjusted. He was very thorough and answered the few questions I did have. He even made recommendations that would be beneficial in the long run. I was expecting those additions to put me above what I was currently paying. However, my auto, renters, and life insurance with State Farm was significantly lower than what I was paying for just my auto policy alone with AAA. I got everything setup during that initial phone conversation, and I’m more than thankful to be saving extra money, especially in this economy. I would highly recommend taking the time to speak with their team even if you’re not in the market for insurance. You might end up like me and be pleasantly surprised!"

"At first I was impressed with the customer service but now I’m very disappointed. We were lied to and pulled through a bunch of hoops and told that if I submitted my insurance (which is through my husbands employer) that I would get $100 taken off my monthly bill. So, with that information I went ahead and went with State Farm because I would be saving money. They drug out that process the entire month seemingly to get the FULL payment and not the discounted rate promised. Once we FINALLY got that situated they then said “oh, we need a valid drivers license for your husband then you can get the $100 off.” He does not drive and is not an owner of my car or listed on my car in any way. They DID NOT tell me this when they were yanking me around to get the correct documents for my husband’s work insurance. Or when I played my first payment. Once they got the documentation for insurance it almost seemed like they added a new rule to simply try and get more money from us than what was discussed and agreed upon. I feel lied to and manipulated seemingly so they could get more money. If this was TRULY something they were going to need they should have made that clear when I paid IN FULL for my first months payment. I was assured we would get $100 taken off our next billing cycle with our own insurance attached. Steer clear as they are not forthcoming. We will be going back to our previous insurance company as it’s cheaper and they make it clear with what they will need for discounts without pulling the rug from under you and yanking you around. So disappointing."

"Best Insurance company in Lansing."

"Very impressed with service !!!!"

"Josh was kind & knowledgeable. He explained every small detail as I was deciding whether or not to switch insurance companies. A really good experience- I ended up with better coverage at a significant savings"

"I think State Farm has improved So much since I was there before.and the employee Zack was really nice and helpful with my claim"

"Michael was amazing , he took care of what i needed , Thankyou so much State Farm."

"Exceptional Service from Start to Finish! Choose State Farm ! I had an amazing, hassle-free sign-up experience thanks to my agent Michael ! He truly went above and beyond to get all my questions answered and get me going on a policy that met my needs. .. Not only did he work around my busy schedule trying to reach out me, but attempted after hours to reach me and make sure i was taken care of and my questions got answered. I appreciate his patience, flexibility, and genuine care to find a policy that fit my special circumstances ,his willingness to make sure I wasn’t confused with all of the information he put out was unmatched. He explained everything clearly and made the entire process smooth and easy for me to understand. On top of that, the rates State Farm offered beat many others in the area His willingness to help and get things done are applauded. I highly recommend going through State Farm! Especially if you’re looking for great prices, top-notch customer service, and an easy stress-free sign-up process. Thanks again Michael for all your help! Your positivity and communication skills made all the difference when it comes to having an easy and stress free sign up experience ! You rock!"

"Zach with State Farm is very knowledgeable about insurance policies both auto and home insurance. I would recommend him to anyone who is interested in purchasing insurance. Thanks Zach.We’re so excited to be working with State Farm."

"Mike was great to work with as I transitioned my policies from a different state to the office in Lansing, Michigan. Mike is an excellent professional with exceptional customer service - a true rarity in business today!"

"Josh is really a good agent I love working with him with them communication is very easy quick very understanding will work with them anyway anytime"

"Good experience! Zach does a great job helping clients!"

"Michael helped me switch from a previous auto insurance I’d been with for over 8 years. He made it fee smooth and effortless. He even helped me save hundreds! Always responsive to my messages and makes time to make sure you’re taken care of. 10/10 would recommend."

"Michael and the entire staff at Josh Orler State Farm set me up with auto and renters insurance with considerably higher coverage and better terms for a much lower premium rate than my existing Progressive policies. They were friendly and helpful. The whole process was fast and easy. I am really glad I found them!"

"Thank you to Matt for getting me the best deal on 3 vehicles and rental insurance. Your hard work saved me hundreds of dollars and I can't express my gratitude and appreciation enough. Keep up the outstanding service you provide for this grateful new customer sincerely Morgen Durga"

"Absolutely love this place been here at the State farm insurance agency for a long time My first State farm insurance agent wasn't so kind wasn't so nice and wasn't so honest I dropped him like a rock after using their service for several years Mr DeVries insurance agency needs to take lessons from Josh's Josh runs his the way they should run it with a respect honesty in good service I had several cars insured under Tom DeVries insurance agency out of okemos Michigan one summer I had all my vehicles covered full coverage in a tornado hit and act of God something I couldn't do or take care of and Tom and his company did everything they could to screw me out of my money That's when I left them I came to State farm over at Josh Orler.. and I've had the best experiences ever these people take care of their people they're prompt and they're courteous and they're not con artists like the devies insurance agency... After I turn in my claims to Tom to raise in okemos they said they wouldn't cover me for nothing after they've been charging me full coverage they wouldn't cover nothing and then they asked me to leave their insurance agency That's not the kind of representative you want you want someone with Josh I've had nothing but good experiences with this young man and his fine team great people I'll be doing much more business here for a long time I highly recommend them and once again to everybody reading this stay away from Tom DeVries State farm out of okemos... State farm is a good team but people need to know their individually owned and that determines how your service will be handled Josh handles it like he would like handled if it was him and his family and he takes care of you like family sincerely Scott Leroy Morrison and family"

"Great office and staff"

"Great Office! Would recommend!"

"Outstanding office. Customer service is on point."

"Mergim had me quoted for auto insurance. State Farm has very competitive pricing and came in at the lowest price with more benefits than the quotes that were higher! Mergim specifically chose items for my policy that I could benefit from without breaking the bank. He also didn’t try pushing anything on me and got a good understanding of what I was looking for. He was very kind and professional. I also enjoy being able to call to this specific location instead of a corporation as it tends to feel more personable. I highly recommend checking them out if you’re shopping around."

"No issues was straight forward"

"Great people always willing to help and have great customer service. Ask for zach!!"

"Great office!"